1Cancel any time
We want every shop to stay because OilShop.PK helps the business, not because of a contract. If you are not satisfied, you can cancel your subscription at any time with no cancellation fee.
Before cancelling, tell us what is not working. Many problems with setup, WhatsApp invoices or reports can be fixed quickly by our support team.
2How to cancel
- Email [email protected] or send a WhatsApp message to +92 317 8081821 from the shop owner's registered number or email.
- Include your shop name or subdomain and say that you want to cancel.
- We will confirm the cancellation and the date your access ends.
3Refunds
- All sales are final. If you stop using the Service partway through a billing period, the fee for the remaining period is not refunded.
- Your access continues until the end of the period you have already paid for, unless you ask us to close the account sooner.
- If you were charged twice or charged in error, tell us and we will correct it.
- Any other refund is at the sole discretion of Urban Soft Technologies.
4Your data after cancellation
Deletion is permanent. When your account is cancelled, your shop data, including customers, vehicles, invoices, stock and message history, is deleted from our servers and cannot be recovered. Please download any reports you need before cancelling.
WhatsApp and SMS sending from your shop stops when the account closes. More details are in our Privacy Policy.
5Changes to the service
We may change or discontinue parts of the Service as described in our Terms of Service. The Service is provided "as is" and "as available", and our liability is limited as set out in those Terms.
6Contact
Questions about billing, refunds or cancellation:
